POS Setup

1. Power On

  • Plug your Basil POS device into a power outlet.
  • Switch the power toggle (located at the bottom of the screen) to the right.

2. Network Connection

  • Connect the POS to the same router as your kitchen printer (via WiFi or Ethernet).
  • (If you don’t have a kitchen printer, skip this step.)

3. Open Application

  • On the POS device, open the BasilPOS or BasilTables app.
  • (If you see the PIN screen, skip to Step 5.)

4. Device Authorization

  • On basilbackoffice.com, generate an authorization code.
  • Use your Merchant ID and the new code to sign in to the POS.

5. User Login

  • Sign in with your 4-digit passcode (provided via email or Welcome Paper).

6. Payment Terminal Setup

  • Go to Settings → select your payment terminal from the drop-down.
  • Tap “Sync Now” a couple of times to apply changes.

Your POS is now ready to use. Welcome to Basil!

Additional

Device Name: Add a device name (appears on kitchen printer receipts).

Printer Setup: Searching printers shows IPs on the same network; edit printer settings in the Merchant Panel.

Sync Now: Refreshes the server (useful after menu edits). (The app auto-refreshes, so syncing after every change isn’t needed.)

Accessibility Settings:

Change font size → Settings > Accessibility > Display > Font Size

Support: For help, call tech support at (817) 554-1188.

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