1. Navigate to Orders

○ On your POS device, go to the Orders tab.

2. Select the Order

○ Find and click on the corresponding order number.

3. Choose Refund Option

○ On the right side of your screen, click Refund Amount.

4. Enter Refund Amount

○ You can either:

■ Enter a specific amount to refund, or

■ Refund the full amount.

5. Confirm Refund

○ Click Confirm to process the refund.

6. Print Receipt

○ A receipt will automatically print for both you and the customer.